Terms

Terms of Service

Effective date: [Insert launch date]

1. Introduction

These terms govern your use of the ClearPeak Advisory website (clearpeakadvisory.co.za) and any services you engage us to provide. By using our website or engaging our services, you agree to these terms. If you do not agree, please do not use our website or services.

In these terms, “we”, “us”, and “our” refer to ClearPeak Advisory (Pty) Ltd. “You” refers to any individual or business using our website or services.

2. Our services

ClearPeak Advisory offers strategic advisory, AI implementation, and AI training services to small and medium-sized businesses. The specific scope, pricing, and terms of any engagement are agreed between us and the client before work begins. These general terms apply alongside any specific engagement agreement.

3. Use of our website

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that breaches South African law
  • Attempt to gain unauthorised access to any part of the website
  • Use automated tools to scrape or copy substantial portions of our content
  • Interfere with the normal operation of the website
  • Misrepresent yourself or your business when interacting with us

4. Content and intellectual property

All content on our website, including text, graphics, logos, and design, is owned by ClearPeak Advisory or licensed to us. You may view and share our content for personal or business reference, but you may not reproduce, distribute, or modify it commercially without our written permission.

Strategic documents, training materials, and other deliverables we produce for clients remain our intellectual property unless otherwise agreed in writing. Clients receive a licence to use these materials within their business but may not redistribute or resell them.

5. Pricing and payment

Pricing for our services is described on our website and confirmed in individual engagement agreements. All prices are in South African Rand and exclude VAT unless otherwise stated. Payment terms are agreed for each engagement and are typically due within a set period after invoice.

6. Our commitments

We commit to delivering our services with professional skill and care. We will be honest with you about what we can and cannot achieve, and we will work in your interests throughout our engagement.

However, the success of any consulting or implementation engagement depends on factors outside our control, including your team's engagement, your business circumstances, and external market conditions. We do not guarantee specific business outcomes from our work.

7. Limitation of liability

To the maximum extent permitted by South African law, our total liability to you for any claim arising from our services is limited to the amount you have paid us for the services giving rise to the claim. We are not liable for indirect, incidental, or consequential losses, including loss of profits, loss of business opportunities, or loss of data.

Nothing in these terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded under South African law.

8. Third-party links and services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those third parties. Your use of any third-party service is at your own risk.

9. Termination

You may stop using our website or services at any time. We may suspend or terminate access to our website or services if you breach these terms or if we are required to do so by law.

10. Changes to these terms

We may update these terms from time to time. The “effective date” at the top of the terms will reflect the date of the most recent update. Continued use of our website or services after an update means you accept the revised terms.

11. Governing law and disputes

These terms are governed by the laws of South Africa. Any disputes will be resolved in South African courts. We encourage you to contact us first to resolve any concerns informally before pursuing formal legal action.

12. Contact us

If you have any questions about these terms, please contact us:

ClearPeak Advisory (Pty) LtdEmail: info@clearpeakadvisory.co.za
Phone: 076 401 5709